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General questions

At Inov8ive, our fuel levy calculation is a dynamic and transparent process that takes into account the fluctuating national average fuel price. We adjust our fuel levy on a monthly basis to align with the current market conditions.

To calculate the fuel levy, we utilize the National Average Fuel Price provided by the Australian Institute of Petroleum (AIP) at This price acts as a benchmark for fuel costs across the country.

Our calculation involves multiplying the national average fuel price by a predetermined factor, which reflects the proportion of fuel expenses in our overall cost structure. This factor is regularly reviewed to ensure fairness and accuracy.

By incorporating the national average fuel price, we aim to maintain a fair and reflective fuel levy that considers the prevailing market conditions. This approach allows us to account for the variable cost of fuel and provide transparent pricing to our customers.

The Inov8ive Fuel Levy for the month of April 2024 is:

Linehaul: 18.96%

Local: 9.98%

LTL stands for “less than truckload” and refers to shipments that are too large for parcel carriers but too small to require a full truckload. This service is ideal for businesses that need to transport smaller quantities of goods.

Inov8ive Transport & Logistics offers a range of transport services, including interstate linehaul, regional shorthaul, Sydney metro, Melbourne metro, specialist labour hire, as well as LTL shipping, full truckload (FTL) shipping, and air freight. Our services are designed to meet the needs of businesses of all sizes and industries.

Our pricing varies based on the type of service you require, the distance your shipment needs to travel, and the weight and dimensions of your goods. Please contact us for a personalized quote.

Yes, we provide real-time tracking information for all shipments. You can access tracking information through our website or by contacting our customer support team.

We pride ourselves on providing exceptional customer support. Our team is available to answer your questions and provide assistance 24/7. You can contact us by phone, email, or through our website.

You can book a shipment by contacting our customer support team or by using our online booking system. We will work with you to create a customized shipping plan that meets your needs and budget.

We transport a wide range of goods, including electronics, consumer goods, industrial equipment, and more. Our team has experience handling all types of freight and will work with you to ensure your shipment arrives safely and on time.

While we take every precaution to ensure the safe and timely delivery of your shipment, accidents can happen. If your shipment is lost or damaged, please contact our customer support team immediately. We will work with you to investigate the issue and provide a resolution.


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